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Support Article

Display images from corr rules in gmail rather than attaching

SA-8342

Summary



User is using a regular Pega 7.1.7 correspondence rule to send an email to a gmail client. Gmail is attaching the images rather than displaying them in the email.


Resolution



This issue is resolved through the following Local-change:

Refer a remote image in the correspondence rule. Input the images in a server which is exposed to internet and refer that image using the image URL in the correspondence rule.

Published January 31, 2016 - Updated October 8, 2020

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