Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Drop down values are not populated in the PDF when printed



By using the print functionality , user saved the work Item as PDF . After download , Dynamic drop down values are not populated in PDF


Error Messages


Steps to Reproduce

Use OOTB print button to print a harness to PDF which shows drop downs confirmed as dynamic select

Root Cause

Dynamic select control loads the data slower than the print takes to complete,


Don't use Dynamic Selects in the print Harness.


Delay the harness_print file to ensure that the dynamic select data is loaded before printing.

Add delay by replacing the window.print in the harness_print script with the below code,
setTimeout( function(){window.print();},2000 );
The above code will introduce a 2 second delay before print the document.


Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us