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Support Article

Dropdown control does not display options on a click event

SA-64720

Summary



In Mozilla Firefox browser, dropdown control does not display options on a click event. However, the options display when using the arrow keys.


Error Messages



Not Applicable


Steps to Reproduce

  1. Create a section in a portal.
  2. Create an out-of-the-box dropdown and add it to the section.
  3. Launch the portal and locate the dropdown.


Root Cause



A defect in Pegasystems’ code or rules.
In div-layouts file, the has-action is incompatible with the Firefox browser.



Resolution



Apply HFix-46753.


 
Suggest Edit

Published September 14, 2018 - Updated October 8, 2020

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