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Support Article

Empty row is displaying in grid after deleting selected record



User has configured two grids. While removing record from first grid, user has removed a record from second grid by using an activity(Page-Remove method).

And by using Delete Item user is removing the record from first Grid.

Now record from first grid removed as expected however in second grid it is displaying empty row.
In clipboard, selected record information was cleared from PageList. However the record was not deleted from PageList. So it is showing empty row in UI.

Error Messages

Not Applicable.

Steps to Reproduce

1. Configure Grid1 as delete button on each row. OnClick of delete button perform below actions:
a) Run activity that pageremove from this pagelist and second grid source if it matches the criteria 
b) Delete item 
c) Refresh Harness 

2. Configure first grid with expanded pane details with section contains input fields and entire details of particular row.

Root Cause

A software use or operation error:

When ever a row is deleted using page-remove, the details from second grid are deleted but the expanded section contains input elements, those values got submitted to server and these appear again creating the same section. This is the reason why user is able to see empty row.


Perform the following local-change: 

In Delete button actions >on click action >In Refresh-current Harness, select checkbox "Disable submit on refresh", so that input elements will not get submitted.


Published March 5, 2016 - Updated October 8, 2020

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