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Support Article

Error on calling Pega Survey post upgrade to OAM 11g



Error occurs when calling Pega Survey after upgrading to Oracle Access Manager (OAM) 11g.

Error Messages

BAD Oracle Access Manager Request.

Steps to Reproduce

  1. Launch the application
  2. Change the URLs from OAM10g to OAM11g
  3. Log in to the Internet Application Composer (IAC) and call Pega Survey

Root Cause

When using IAC, a cookie is created. With OAM10g, the traffic could flow from IAC to the Pega application just using the IAC cookie. With OAM11g, a second cookie is required for the same process.


Perform the following local-change:

Generate an application cookie and pass it along with the IAC cookie.


Published July 23, 2018 - Updated December 2, 2021

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