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Support Article

Error on Export to Excel for report definition with custom Date



Error displays on the screen when performing 'Export to Excel' for any report definition with a custom Date column.

Error Messages

There has been issue; please consult your system administrator.

Steps to Reproduce

  1. Create a report definition with a custom Date column.
  2. Execute the report.
  3. From the Actions menu, select the Export to Excel function.

Root Cause

A defect in Pegasystems’ code or  rules.
The issue is in the processing of the controls which backed a cell in a report when exporting to Excel. For controls such as, 'Date Only' DateTime (non-autogenerated), the code does not generate a valid string.


This feature is implemented in Pega Platform 8.1.7.

Published February 17, 2020 - Updated December 2, 2021

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