Support Article
Error on invoking Microsoft Word merge in Microsoft Office 2016
SA-51941
Summary
Error occurs when invoking Microsoft Word merge using Microsoft Office 2016.
Error Messages
Initialization failed. Unrecognized Microsoft Word.
Steps to Reproduce
Invoke Word merge in Microsoft Office 2016.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-41628.
Published February 19, 2018 - Updated October 8, 2020
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