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Support Article

Error in log for every login/batch process



Every time a user logs in or a batch process runs, the below error appears in the logs.

Error Messages

[6/20/17 11:50:08:347 EDT] 000000ae SystemOut O 2017-06-20 11:50:08,346 [ WebContainer : 10] [ STANDARD] [ ] [ Application] (orization.SessionAuthorization) ERROR <DNS>|<IP> - Not adding Access Group "ACMEFW:Administrators" to runtime profile for <operator> No such Access Group: ACMEFW:Administrators for thread STANDARD

Steps to Reproduce

1) Log in or import a jar file into the system.

Root Cause

An issue in the custom application code or rules: The application Organization contained access group ACMEFW:Administrators which no longer existed. Once removed, the log messages went away for both batch and logins.


Perform the following local-change: Delete the access group from the organization rule.

Published August 26, 2017 - Updated October 8, 2020

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