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Support Article

Error occurs on attempting to restart RPARuntime



Error occurs on attempting to restart RPARuntime.

Error Messages

Robot registration failed.

Steps to Reproduce

  1. Install Pega Platform7.4 Robot Manager
  2. Update the work group and work queue for robotics operator ID of Runtime
  3. Restart the RPARuntime for reading the update

Root Cause

Configurations isssues are present in the workgroup.


Perform the following local-change:

Resave the configurations updated at in the workgroup (Operator ID) and cleared the file, C:\ProgramData\OpenSpan\


Published August 19, 2019 - Updated December 2, 2021

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