Support Article
Error occurs on submitting a reopened case
SA-48078
Summary
An error occurs on submitting a reopened case.
Error Messages
** The page contains an undefined property: pyWorkPage.IsDataPageRefreshed
Steps to Reproduce
- Resolve a case that has attachments
- Reopen the item and work on it
- Click Submit
Root Cause
A defect in Pegasystems’ code or rules. HFix-28843 introduced this defect.
Resolution
- Perform the following local-change:
- Create IsDataPageRefreshed in @baseclass.
- Change the pyGetAttachmentContent so that one more step is added. This is an available rule, you can save as it to your RuleSet
- Upgrade to Pega 7.3
Published February 13, 2018 - Updated October 8, 2020
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