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Support Article

Error when using product migration command line utility



While testing the product migration utility, an error is encountered during the migrate action for migrating products to a target system. All the other actions are working as expected. 
Migrate action used:

./ migrate -url http://server:8080/prweb/PRSOAPServlet -user [email protected] -pwd rules -targets server -products MigrationTest:01.01.01

Error Messages

PegaRULES Product Migration: Target System server Returned: Target system was unable to download the archive file because of an IOException: Server returned HTTP response code: 401 for URL: http://server:8080/prweb/DiagnosticData?path=StaticContent/global/ServiceExport/

Steps to Reproduce

Not Applicable

Root Cause

The target system is unable to access the /DiagnosticData directory to gather the zip file.


PegaDiagnosticUser is used for this process and part of the setup for this utility is to create a Data-Admin-System-Security instance for PegaDiagnosticUser. In this case, the password being specified in the Data-Admin-System-Security is incorrect. Updating the password resolves the issue.

Published June 12, 2015 - Updated October 8, 2020

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