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Support Article

Exception during execution of the AdobeFileOfferListener file



Exception occurs during the execution of the AdobeFileOfferListener service file.
The file listener which processes the file, is configured to run on 2 nodes, with a lock on the temporary file.

Error Messages

null FdjSystemOperator - Authorization failed, please contact system administrator.

Steps to Reproduce

Run the AdobeFileOfferListener service file.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-45142.


Published July 31, 2018 - Updated October 8, 2020

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