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Support Article

Export to Excel fails with Null pointer Exception



While exporting to MS Excel or PDF, the application fails with an error while using Tomcat versions other than Tomcat:8.0.46-jre8.

Error Messages

[http-nio-8080-exec-4] [TABTHREAD2] [ ] [your_app:01.01.01] (e_Obj_Report_Definition.Stream) ERROR - Section 'pzRDExportWrapper' execution error on page 'TempReportPage' of class 'Rule-Obj-Report-Definition'.
at sun.awt.FontConfiguration.getVersion( ~[?:1.8.0_151]
at sun.awt.FontConfiguration.readFontConfigFile( ~[?:1.8.0_151]
at sun.awt.FontConfiguration.init( ~[?:1.8.0_151]

Steps to Reproduce

  1. Create a docker image of the Pega application with a Tomcat version other than Tomcat:8.0.46-jre8.
  2. Start the application.
  3. Run any report.
  4. Export to MS Excel or PDF from Actions.

Root Cause

A defect or configuration issue in the operating environment.

NullPointerExeption occurs with the OpenJDK Java library used by the docker instance.


Make the following change to the operating environment:

Import the following packages in to the docker container.
  • fontconfig
  • ttf-dejavu 

Published July 23, 2018 - Updated October 8, 2020

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