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Support Article

Export to PDF does not download PDF

SA-71354

Summary

Export to PDF does not download PDF post upgrading to Pega 7.4.


Error Messages

There has been an issue; please consult your system administrator


Steps to Reproduce

  1. Configure an onclick event by section refresh
  2. Invoke the HTMLToPDF activity by sending the HTML stream. HTML stream is null and an error occurs


Root Cause



A software use or operation error. The incorrect configuration of using ReloadSection to download the PDF is used.

Resolution



Perform the following local-change: 
Use the below RunScript: 

<script> 
function downloadFile(activityName, className, applicationName, fileName, fileType){ 
var suURL = SafeURL_createFromURL(pega.u.d.url); 
suURL.put("pyActivity", activityName); 
suURL.put("pyClassName", className);
 suURL.put('ApplicationName', applicationName);
 suURL.put('FileName', fileName);
 suURL.put('FileType', fileType); 
 var formEle = document.createElement('form');
 formEle.id = "download_file"; formEle.method = "POST";
 formEle.action = suURL.toURL(); 
 if(pega.env.ua.webkit)
 formEle.trget = "";
 document.body.appendChild(formEle); 
 formEle.submit();
 document.body.removeChild(formEle);
 }
</script>


 

 

Published December 2, 2021

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