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Support Article

Fields do not display on zooming the screen to 125% or 150%



Certain fields do not display on zooming the screen to 125% or 150%. However, the screen displays correctly at 100%. This occurs after upgrading to Pega 7.1.

Error Messages

Not Applicable

Steps to Reproduce

  1. Upgrade from PRPC 6.2 to Pega 7.1.
  2. Configure a dynamic layout with four columns.
  3. Set each of the columns to 25% of the screen-width.

Root Cause

An issue in the custom application code or rules.

On zooming to 150%, the screen width decreases and each column has less space. As a result, the content is cropped.


Perform the following local-change:
  1. Use breakpoints to change the format of the dynamic layouts after the screen reaches a certain width.
  2. Align the labels to the top, such that even at 150% there is enough space for the content to display correctly.
Note: Pega portals and the UI support zoom levels of up to 100%.

Published April 30, 2018 - Updated December 2, 2021

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