Support Article
File listener is not renaming corrupt files to “.err”
SA-952
Summary
File listener is not renaming corrupt files to “.err” in case it is not able to process the files.
The file lies forever in the Work_{listenername} folder and is not moved to “Completed” folder.
Error Messages
NONE
Steps to Reproduce
-> Create a file Listener which can process .DAT files.
-> Enable Attemp recovery and max recovery attempts to 3, FileOperation is rename and File Extenson is err.
-> Take a pdf file rename is with .DAT extension and place it in the file listener folder.
Root Cause
This has been mentioned in the Developer help.
| Error Recovery | |
| Attempt recovery? |
When selected, the system leaves the files containing errors in the
|
| Max Recovery Attempts |
Enter 0 or a positive integer for maximum number of times the system attempts recovery. |
If this box is selected, the File Listener processing may create many instances of the Log-Service-File class, to aid in debugging. This can affect overall system performance.As per the above description, the files containing errors will be placed in the work folder for recovery purpose.
Resolution
This is an expected behaviour in PRPC.
Published June 12, 2015 - Updated October 8, 2020
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