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File Listeners do not start on one node



File Listeners do not start on one node in SMA.

Error Messages

ERROR File.FileListenerName operatorname - Unexpected exception caught during processing.

java.lang.Exception: Unable to create 'work' directory followed by folder path

Steps to Reproduce

  1. Start File Listeners from the list of available listeners
  2. Check the running list of listeners

Root Cause

An issue in the custom application code or rules. The directory configured in the file listener, does not exist.


Perform the following local-change:
  1. Create the required directory.
  2. Configure the necessary permissions on the directory

Published August 21, 2017 - Updated October 8, 2020

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