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Support Article

Filter red icon not visible after refresh



User has reported that upon filtering (using Red color filter next to column) and performing a Action> Refresh, user observes data without red color filter next to filtered column.

Error Messages

Not Applicable

Steps to Reproduce

1. Select Filter on specific column (user see Red color filter next to column).
2. Process selected Case and come back to same report.
3. Go to Action > Refresh. One can see data without red color filter next to filtered column earlier.

Root Cause

Upon refresh, the filtered data will be lost and the entire results are displayed that is the reason the red icon is not present.

But for the user even on refresh the filtered results are retained.

While doing refresh, pzRunWrapper activity is not clearing already applied filters.


Apply HFix-33773.

Published May 4, 2017 - Updated October 8, 2020

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