Support Article
Generation of PDF takes a long time
SA-77081
Summary
The out-of-the-box pxCreatePDF activity is used to generate PDF. Generation of PDF takes a long time.
Error Messages
Not Applicable
Steps to Reproduce
Create a PDF using the HTMLTOPDF activity.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Make the following change to the operating environment:
Upgrade to Pega 7.3.1.
Published April 11, 2019 - Updated October 8, 2020
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