Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Generation of PDF takes a long time




The out-of-the-box pxCreatePDF activity is used to generate PDF. Generation of PDF takes a long time.

Error Messages


Not Applicable

Steps to Reproduce


Create a PDF using the HTMLTOPDF activity.


Root Cause

A defect in Pegasystems’ code or rules. 


Make the following change to the operating environment:
Upgrade to Pega 7.3.1.


Published April 11, 2019 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us