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GetDisputeFinancialDetails operation does not display results



The Smart Dispute GetDisputeFinancialDetails operation does not return a response and REST Service fails with a mapping error related to the .Response property.

Error Messages

Exception occurred while mapping incoming response to.RestResponse

690 [default task-63][STANDARD] [] [Disputes:01.01.01] (internal.mgmt.Executable) ERROR host| C430114 - Exception Caught unhandled exception: REST service failed 
pegarules.generated.activity.ra_action_callrestconnector_bc3217bf2fead07d884e0a5d98d18c2e.step15_circum0( ~[?:?] 
pegarules.generated.activity.ra_action_callrestconnector_bc3217bf2fead07d884e0a5d98d18c2e.perform( ~[?:?] 
pegarules.generated.activity.ra_action_vcrconnector_2c1d9149c121ceb65ea959e244cc3521.step2_circum0( ~[?:?] 
    at com.pegarules.generated.activity.ra_action_otherqueueprocessing_6497bd78f2d9136de424163c01d7df92.step2_circum0( ~[?:?] 
    at com.pegarules.generated.activity.ra_action_otherqueueprocessing_6497bd78f2d9136de424163c01d7df92.perform( ~[?:?] 
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( ~[prprivate.jar:?] 
    at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity( ~[prprivate.jar:?] 
    at com.pegarules.generated.activity.ra_action_vcrreadfrombatchqueue_33dc22bc5c75476fbde84c9269b6a7b3.perform( ~[?:?] 
    at com.pega.pegarules.session.internal.mgmt.Executable.doActivity( ~[prprivate.jar:?] 
    at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity( ~[prprivate.jar:?] 
Caused by: REST service failed 
    at com.pegarules.generated.activity.ra_action_callrestconnector_bc3217bf2fead07d884e0a5d98d18c2e.step15_circum0( ~[?:?] 
    ... 178 more 
Caused by: java.rmi.RemoteException: Internal Server Error 
    at com.pegarules.generated.activity.ra_action_callrestconnector_bc3217bf2fead07d884e0a5d98d18c2e.step15_circum0( ~[?:?] 
    ... 178 more

Steps to Reproduce

Invoke a dispute.

Root Cause

An issue in the custom application code or rules.
REST-Connect occurred when a dispute is invoked. In the GetVCRServiceDetails data transform, the request and response data transform names must be set in Parameters. However, the values are empty.


Perform the following local-change:

Update the RestEndPointURL and other fields which are not present in the GetDisputeFinancialDetailsOperation.

Published January 20, 2020 - Updated December 2, 2021

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