Support Article

Getting a pop-up when trying to open a work object through IAC

SA-37975

Summary



User has successfully integrated Pega application using Internet Application Composer (IAC).

But when trying to open a workobject within the application, it is opening in a new window, while the same scenario is working fine in Pega portal.


Error Messages



Not Applicable


Steps to Reproduce

  1. Try to include a harness in an external application using IAC.
  2. Open the work object from the worklist in the included harness.


Root Cause



A defect or configuration issue in the operating environment.

This is due to configuration of the gadget setup.

If the value of "data-pega-targettype" attribute is _popup then the gadget opens up in a pop-up window and also the workobject opens in a new pop-up.

Resolution



Perform the following local-change:

Change the value of "data-pega-targettype" attribute to _self, the work object replaces the current gadget document instead of opening a new pop-up window.

Published May 15, 2017 - Updated May 31, 2017

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