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Support Article

Getting Unsupported holdability value error running BIX

SA-18983

Summary



When running a BIX extract, an error is occurring in the PEGBIX log file and the extract terminates without extracting any data.


Error Messages



ERROR - SQL Exception: Unsupported holdability value


Steps to Reproduce

  1. Create an extract rule.
  2. Select CSV as the extract output format.
  3. Delete all filter criteria and check "Use Last Updated time as Start".
  4. Run extract.

Root Cause



A third-party product issue. 
There is a compatibility problem with this version of BIX and up level versions of the Oracle JDBC driver.

Resolution



Make the following change to the operating environment: 
Use an earlier version of the JDBC driver to circumvent this problem.

 

Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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