Support Article
Guardrails compliance weighted score shows as zero
SA-28973
Summary
Guardrails Compliance Weighted score is showing as zero (0) which appears to be incorrect.
Error Messages
Not Applicable
Steps to Reproduce
Go to Application > Guardrails and review the Guardrail Compliance Score.
Root Cause
The guardrail compliance score isn't a percentage. It's a weighted score based on the number, severity, and justification of guardrail violations in the application. A weighted score of 0 is possible and valid.Resolution
Improve your guardrail compliance weighted score by developing your application to be more guardrail compliant, or by providing justifications when it is necessary to develop outside the guardrails. For further information see:
https://pdn.pega.com/ten-guardrails-success
Published October 21, 2016 - Updated October 8, 2020
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