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Support Article

Header displays in Next-Best-Action Advisor portal post update

SA-61224

Summary



A black bar displays at top of the Next-Best-Action Advisor (NBAA) portal post update to Pega 7.3.1.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Log in to the application
  2. Open FoxtelNBAAPortal


Root Cause



A software use or operation error.

The toolbar at the top of the portal is added in Pega 7.3 and 7.3.1 versions. In Pega 7.4, the toolbar is designed as a floating icon at the bottom right of the screen. 

Resolution



Here’s the explanation for the reported behavior: 

The new runtime toolbar is displayed if both Live UI and Agile Workbench are enabled in the access group. If only one of them is enabled, then a floating icon is used.

Perform the following local-change to disable the runtime toolbar in the application:

Save the pyEnableRuntimeToolbar When rule and set the When rule to false in the application.

To disable Live UI and Agile workbench:

Live UI is enabled by the access group if it has the privilege 'pxUIInspector' set as baseclass. This is the case for the following out-of-the-box access roles:

  • PegaRULES:AppArchitect
  • PegaRULES:SysAdm4
  • PegaRULES:SysArch4
  • PegaRULES:TenantAdmin

Agile Workbench is enabled by the access group if it has the privilege 'pxAgileWorkbench' set as baseclass. This is the case for the following out-of-the-box access roles:

  • PegaRULES:AppArchitect
  • PegaRULES:SysAdm4
  • PegaRULES:SysArch4
  • PegaRULES:TenantAdmin
  • PegaRULES:WorkMgr4

Open the access roles in the access group and search for pxUIInspector and pxAgileWorkbench privileges in baseclass. Remove them to disable Live UI and Agile workbench respectively.



 

Published August 24, 2018 - Updated October 8, 2020

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