Support Article
Horizontal scroll bar appears in printout
SA-41478
Summary
Horizontal scroll bar appears in the printout on printing a case.
Error Messages
Not Applicable
Steps to Reproduce
- Configure a case with a grid having columns
- Set the column values to contain single words having several characters. For example, a URL
Root Cause
Words having large character length cause column width to increase. Table cell values are rigid absolute values rather than flexible relative values, which causes issues during printing, where the viewport dimensions are smaller.
Resolution
As a local-change, use word-break: break-all styling to break a lengthy word, reducing the column width.
Published August 24, 2017 - Updated October 8, 2020
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