Support Article

Horizontal scroll bar appears in printout

SA-41478

Summary



Horizontal scroll bar appears in the printout on printing a case.



Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a case with a grid having columns
  2. Set the column values to contain single words having several characters. For example, a URL


Root Cause



Words having large character length cause column width to increase. Table cell values are rigid absolute values rather than flexible relative values, which causes issues during printing, where the viewport dimensions are smaller.

Resolution



As a local-change, use word-break: break-all styling to break a lengthy word, reducing the column width.


Suggest Edit

Published August 24, 2017 - Updated October 8, 2020

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