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Support Article

Horizontal scroll bar does not display in Case manager portal



Horizontal scroll bar does not display in the Case manager portal. As a result, unable to scroll the screen to view all the columns.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Log in to the Case manager portal
  2. Create a report in the portal with 15 or more columns
  3. Run the report. The horizontal scroll bar does not display

Root Cause

The overflow-x Cascading Style Sheets (CSS) attribute is missing in the DisplayReport harness.


Perform the following local-change:

Add the below CSS attributes in UserWorkForm:


.flex.screen-layout-header_left > .screen-layout-region-main-middle {

overflow-x:scroll !important;



overflow-x:scroll !important;




Published September 19, 2018 - Updated October 8, 2020

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