Support Article
HTMLToPDF font size becomes smaller in the generated PDF
SA-30078
Summary
While generating a PDF using the Out-of-the-box (OOTB) HTMLToPDF activity, the font size or pixel size is smaller in the PDF when compared with the HTML.
Error Messages
Not applicable
Steps to Reproduce
- Create a user interface with data in different layouts, such as smart layout, grid layout, or row repeat layout.
- Convert the section to HTML.
- Use the out of the box HTMLToPDF activity to convert the HTML file to PDF.
Root Cause
A defect in Pegasystems’ code or rules. The PDF output could end up using a smaller font based upon the amount of text in a field.
Resolution
Perform the following local-change:
Specify a larger font for PDF generation so it compensates for the shrinkage, producing a normal-sized output.
Although this has been hot fixed in the Pega 7 series, the PRPC 6 series architecture is significantly different so it would not just be a port of the Pega 7 hotfix.
There would be significant risks in a PRPC 6 series hotfix.
Published November 15, 2016 - Updated October 8, 2020
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