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Support Article

IAC session persisted to different users



UserA login to Pega and sees UserB’s session details.

Error Messages

Not applicable

Steps to Reproduce

1) Log in using IAC.

Root Cause

A defect or configuration issue in the operating environment


Perform the following local-change: 

IAC calls an activity on gadget initialization, which checks whether the portal page's(parent application) user id and Pega user id match or not. if it matches, then continue to load the IAC screen otherwise, ask the user to close the browser and relogin.


Published January 31, 2016 - Updated October 8, 2020

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