Support Article
In IE11Dropdown in the screen is highlighted which is not in IE9
SA-17189
Summary
Default selection in dropdowns with action list is highlighted in blue color in background in IE11. Problem not happening in IE 9.
Error Messages
No Error on Screen. It affects user experience.
Steps to Reproduce
- In CPM portal do a member search.
- In the member screen we see the action list drop down.
- The default selection in the drop down is highlighted in blue color.
Root Cause
A defect in Pegasystems’ code or rules
On debuging the issue at User end we found that CSS Style Select is being loaded which has style attribute background-color set to 'transperent'. IE11 somehow is not recognizing this style attribute.
Resolution
Perform the following local-change:
Overridden SELECT style in workform css at user end, setting style attribute background-color to '#FFFFFF'. Below is the code snippet.
SELECT {
background-color: #FFFFFF;
}
Published January 31, 2016 - Updated October 8, 2020
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