Support Article
Images copied from Rich Text Editor do not get embed in document
SA-105680
Summary
Images copied from Rich Text Editor (RTE) do not get embed in a document generated.
Error Messages
Not Applicable
Steps to Reproduce
- Refer the image in a non autogenerated Section rule using pegadocument tags
- Include the Section rule in the Correspondence rule
- Include the Correspondence rule in the Word template
Root Cause
An issue in the custom application code or rules.
Resolution
Perform the following local-change:
- Insert the Correspondence in Word template
{pega:insert corr=<Testcorr> }
- Insert the EmailPreview property in the Testcorr correspondence to display data
- Configure a When rule, true==true in pyProcessCorrImagesInDocument
Published April 9, 2020 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.