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User is getting following error in log file: ** @PropertyHasValue(tools, ".CurrentCustomer.ShareOfWallet") null
at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(

Error Messages

[8/27/14 23:58:42:777 MST] 00000043 PRBootstrap E com.pega.pegarules.internal.bootstrap.PRBootstrap Problem during method invocation (invoke)
java.lang.Error: Java service [CTILinkEvent][CiscoCTI][CallDeliveredEvent] PRRuntimeError
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(

Caused by: ** @PropertyHasValue(tools, ".CurrentCustomer.ShareOfWallet") null
at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(
at com.pegarules.generated.activity.ra_action_mappreclipboardcachectidata_de52beb0bdb8ec2780de6afdd25ae5f1.step1_circum0(

Steps to Reproduce

1. Call the OOTB function "PropertyHasValue" in the when part of the pre-Condition of an activity step.
2. The input to the function should be a property that should not be there in clipboard at run time.
3. Run the activtiy standlone and you would see this error in the front end as well as in the logs.

Root Cause

The root cause of this problem is a defect in customer application code/rules.

Log and code analysis "-

Java code where the error is thrown :- ( Compiled Java of the activity )

catch (RuntimeException anyException) {
                    oLog.error("Exception caught while evaluating when",

                    throw new IndeterminateConditionalException(
                            "@(Pega-RULES:Utilities).PropertyHasValue(tools, .Country) "
                                    + anyException.getMessage(), anyException);

A NullPointerException was being thrown (as the page was not present on the clipboard) just before the forceful throw of the IndeterminateConditionalException.


This issue is resolved through the following local change: 

Add a precondition to the activtiy.

RUF reference :- @(Pega-RULES:Default).PageExists("<PAGENAME.PROPERTYNAME>")

Published January 31, 2016 - Updated October 8, 2020

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