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Support Article

interaction driver shows flag

SA-42939

Summary



There is a flag getting displayed (a very short time) while Interaction Driver completes render.


Error Messages



Not applicable


Steps to Reproduce

  1. Start live interaction.
  2. Select member.
  3. Launch interaction manager.


Root Cause



An issue in the custom application code or rules. User customized OOTB "cpm-overrides" css file. "CPMInteractionDriverCollapsed" and "CPMInteractionDriver" class selectors were not included in user's version.

Resolution



Use OOTB "cpm-overrides" css file.

Published August 26, 2017 - Updated December 2, 2021

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