Intermittent LockGoneException in the log file
SummaryUser is using PRPC 6.3 SP1 with Pega CS for Financial Services 6.3.1.
User reports intermittently that the assignment is processing error while working on the case. When they analyzed the log they found out that there are lot of "LockGoneException" error message in the log frequently.
Error MessagesError message in the Pega log file.obj-save failed.
com.pega.pegarules.pub.database.LockGoneException: Save, Delete or Commit has failed because lock "XXXXXXX" is not held
Steps to ReproduceThere is no specific reproducible scenario.
Root CauseThis was determined to be a environment issue, since the Weblogic connection pool settings seems to be too low.
ResolutionUser is suggested to fine tune the JDBC Connection pool settings.
Published May 31, 2017 - Updated July 10, 2017