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Support Article

Internal Server Error encountered on Export to Excel

SA-30133

Summary



User is trying to export the results of the report definition to Excel. On clicking the Export to Excel option "Internal Server Error" is popping out.
 

Error Messages



A window with "Internal Server Error" was displayed.


Steps to Reproduce



1. Generate the output of the Report Definition.
2. Click on the OOTB Export to Excel button. A window with "Internal Server Error" was displayed.


Root Cause



A defect or configuration issue in the operating environment.

Resolution



User is using 64bit Microsoft Office which is not compatible with PRPC.

 

Suggest Edit

Published November 18, 2016 - Updated October 8, 2020

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