Support Article

Issue in Connect-SOAP execution

SA-28517

Summary



The user is seeing the exception below related to execution of services.

Error Messages



Caused by: com.pega.apache.commons.httpclient.ConnectionPoolTimeoutException: Timeout waiting for connection
at com.pega.apache.commons.httpclient.MultiThreadedHttpConnectionManager.doGetConnection(MultiThreadedHttpConnectionManager.java:491)
at com.pega.apache.commons.httpclient.MultiThreadedHttpConnectionManager.getConnectionWithTimeout(MultiThreadedHttpConnectionManager.java:395)
at com.pega.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:153)


Steps to Reproduce



Not Applicable

Root Cause



A defect or configuration issue in the operating environment. This may be due to too many connections/objects in the axis2 cache.

Resolution



Make the following change to the operating environment: 

Tune the Dyanmic System Settings based on the system load:


Pega-IntegrationEngine Axis2_Max_Connections 200 (default is 1000)

Pega-IntegrationEngine Axis2_Max_HostConnections 20 (default is 100)

Published September 27, 2016 - Updated October 16, 2016


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