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Support Article

Issue with the Deployment Manager pipeline build

SA-82944

Summary



Deployment Manager dev ops pipeline is used to manage migration. User starts a build and it works fine. However, it does not work when the user stops the build.
 

Error Messages

Caused by: org.apache.http.conn.ConnectTimeoutException: Connect to yourEnvironment] failed: connect timed out
org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:151) ~[httpclient-jar:?]
org.apache.http.impl.conn.BasicHttpClientConnectionManager.connect(BasicHttpClientConnectionManager.java:323) ~[httpclient-jar:?]
org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381) ~[httpclient-jar:?]
org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237) ~[httpclient-jar:?]
org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) ~[httpclient-jar:?]
org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-jar:?]
org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111) ~[httpclient-jar:?]
org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-jar:?]
org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72) ~[httpclient-jar:?]
pega.platform.integrationcore.client.http.internal.ComponentsHttpClient.invokeHttpClient(ComponentsHttpClient.java:203) ~[integration-core.jar:?]

228[http-apr-8080-exec-8][STANDARD][ ][sFoundation](ndler.Pega_Int_Pipeline.Action)INFO T-Task status processing completed.Task:deploy Build id:PEGA-PIPELINE-CD IS-57


Steps to Reproduce


 

Unknown


Root Cause



A defect or configuration issue in the operating environment. The User Interface (UI) is out of sync with the data. An uncaught exception for pzPauseTask (for build ID PEGA-PIPELINE-D+IS-57) occurs. Logs indicate that a deployment with the build ID PEGA-PIPELINE-D+IS-57 is completed.


Resolution

Perform the following local-change: 
  1. Contact the Global Customer Support (GCS)
  2. Request for DeleteDeployment_20190211T095541_GMT.zip
  3. Install and run DeleteDeployment_20190211T095541_GMT.zip 

Below are the steps to use DeleteDeployment_20190211T095541_GMT.zip:

  1. Import DeleteDeployment_20190211T095541_GMT.zip Rule-Admin-Product (RAP) to the Deployment Manager instance
  2. Add the branch ruleset to the application rule
  3. Open the deleted deployment activity
  4. Run the activity by passing the problematic build ID (IS-57)
  5. Wait till the deletion is completed
  6. Remove the branch ruleset from the application ruleset
  7. Create a new deployment by updating the deployment name


 

Published August 19, 2019 - Updated December 2, 2021

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