Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Issue with Tracer Tool when URL encryption is enabled



Tracer tool does not work when URL encryption is enabled in Pega 7.2.

Error Messages

"Connection ID is empty. Please restart tracer."

Steps to Reproduce

1. Stop Application Server.
2. Update prconfig.xml with:
        <env value="optional" name="initialization/SubmitObfuscatedURL"/>
        <env value="true" name="Initialization/Urlencryption"/>
3. Restart the server and log into the Designer Studio.
4. Start the Tracer.

Root Cause

In TracerTraceGeneralScript HTML Fragment rule, the encrypted URL was used to open the tracer which was causing the issue.


Apply HFix-26167

Published February 22, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us