Support Article
Java Script Files Not Loading Properly in SSO Login
SA-5373
Summary
Java Script Files Not Loading Properly in SSO Login
In SSO Login, application is not loading Java script files propertly. It is giving javascript error.
Error Messages
Error Message:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E)
Timestamp: Fri, 26 Dec 2014 21:19:24 UTC
Message: 'pega.u.d' is null or not an object
Line: 5
Char: 2
Code: 0
URI: https://<localhost>:<port>/prweb/PRCustom/beEBp4uRVTogorRwSwWqbOtn9IL2fwdI*/!STANDARD?
Steps to Reproduce
After the 7.x upgrade try to login using the SSO servlet.
Root Cause
'AuthenticationType' PRExternal is deprecated in 7.x. Recommended 'AuthenticationType' is PRCustom.
Resolution
'AuthenticationType' PRExternal is deprecated in 7.x. Recommended 'AuthenticationType' is PRCustom.
Published January 31, 2016 - Updated October 8, 2020
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