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Support Article

JAWS considers non-required fields as required

SA-76620

Summary


 

Job Access With Speech (JAWS) considers non-required fields as required. Required tags must be hidden when Required When condition is False.


Error Messages


 

Not Applicable


Steps to Reproduce


 
  1. Add a field that is conditionally required as per the When condition
  2. Tab to conditionally required fields using JAWS when the When condition is False. JAWS still considers the field as required despite the When condition is False


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Apply HFix-52026.

 

Published April 5, 2019 - Updated October 8, 2020

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