Support Article
JAWS considers non-required fields as required
SA-76620
Summary
Job Access With Speech (JAWS) considers non-required fields as required. Required tags must be hidden when Required When condition is False.
Error Messages
Not Applicable
Steps to Reproduce
- Add a field that is conditionally required as per the When condition
- Tab to conditionally required fields using JAWS when the When condition is False. JAWS still considers the field as required despite the When condition is False
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-52026.
Published April 5, 2019 - Updated October 8, 2020
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