Support Article
Jobs run one hour before the expected time
Summary
User configures the Job Scheduler rules with a daily schedule with a certain start time in the Production environment. However, the jobs run one hour before the expected time.
For example,
If the user schedules a job at 1:00 AM. The system runs the scheduled job at 0:00AM.
Error Messages
Not Applicable
Steps to Reproduce
- Create a new Job scheduler with the parameters, Schedule - Daily, Every - 1 Day, Start Time - 1:00:00 AM and Time Zone - Europe/Rome
- Deploy the new Job scheduler to the Production environment. The next run of the job is set to an hour before the expected time on the Admin Studio
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
This issue is addressed in Pega 8.1.8.
Alternatively,
Perform the following local-change:
Restart the cluster.
Published April 4, 2020 - Updated December 2, 2021
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