Support Article
Keyboard-only users cannot tab out of the rich text editor
SA-27941
Summary
While tabbing through a screen, which holds a Rich Text Editor control with other controls, two scenarios occur :
- If the current input focus is in any other control other than a Rich Text Editor, when pressing tab, the focus moves from one control to another control.
- If the current input focus is within a Rich Text Editor, when pressing tab, the focus does not move out from Rich Text Editor to another control.
Error Messages
Not Applicable
Steps to Reproduce
- Use the tab key to navigate to Rich Text Editor.
- Press tab inside the Rich Text Editor.
- Observe that control does not move out of the Rich Text Editor.
Root Cause
The behavior happens when the Accessibility RuleSet (PegaWAI:07-10) is not included in the Advanced tab of the Access Group.
Resolution
Add the accessibility RuleSet PegaWAI:07-10 to the Advanced Tab of the Access Group for the users who need to use Accessibility. Have them log out and back in to the Application.
Published September 26, 2016 - Updated October 8, 2020
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