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Support Article

Lack access to PZLPSEARCHMANAGERSOAPLUCENEREINDEXQUEUE

SA-21930

Summary



Reindexing Rule, Data, and Work fails

Error Messages



2016-03-27 15:43:58,051 [ WebContainer : 0] [ STANDARD] [ PegaRULES:06.01.01] ( internal.mgmt.Executable) ERROR WSEP01W7|1.2.3.4|SOAP|LPSearchManagerServicePackage|Pega-Search-Manager|pzLPSearchManagerLuceneReIndexQueue|A991BB5D5F145F955714F9F807B28EB9C - Only authenticated client may start this activity: RULE-OBJ-ACTIVITY PEGA-SEARCH-MANAGER PZLPSEARCHMANAGERSOAPLUCENEREINDEXQUEUE #20100430T180615.398 GMT
com.pega.pegarules.pub.PRRuntimeException: Error: You lack access required to execute RULE-OBJ-ACTIVITY PEGA-SEARCH-MANAGER PZLPSEARCHMANAGERSOAPLUCENEREINDEXQUEUE #20100430T180615.398 GMT.
 at com.pega.pegarules.session.internal.mgmt.Executable.activityProlog(Executable.java:1490)
 at com.pegarules.generated.activity.ra_action_pzlpsearchmanagersoaplucenereindexqueue_f449d66594aebc0106e87e04141706e7.perform(ra_action_pzlpsearchmanagersoaplucenereindexqueue_f449d66594aebc0106e87e04141706e7.java:53)
 at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:350


Steps to Reproduce



1. Log into environment.
2. Pega > System > Settings > Search
3. Hit "Reindex" button.


Root Cause



A defect in Pegasystems’ code or rules

Resolution



Apply HFIX-26988

Published April 11, 2016 - Updated October 8, 2020

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