Support Article
Left pane in Manager portal does not expand or collapse
SA-64810
Summary
Post update to Pega 7.4, the left pane of the Manager portal does not expand or collapse in the Internet Explorer 11 browser.
This function works in the Chrome browser with the addition of pyAutoCollapseLists.
Error Messages
Not Applicable
Steps to Reproduce
- Update Pega 7.2.2 to Pega 7.4.
- Launch the out-of-the-box Case Manager portal in the Internet Explorer browser.
Root Cause
A defect in Pegasystems’ code or rules. A media style from py-responsive-overrides.css was overriding the style for the left and the center panels.
Resolution
Perform the following local-change:
- Create a new skin rule.
- Add the skin rule to pyEndUser additional styles skin (at the end) and include the below lines of code.
@media screen and (min-width: 1025px) and (max-width: 1440px) {
/* Transitions and styling for entire sidebar */
.collapse-nav-auto > #sidebar-region-one {
width: 230px !important;
box-shadow:none;
top: 40px;
}
}
@media screen and (min-width: 1025px) and (max-width: 1440px) {
/* Transitions and styling for entire sidebar */
.collapse-nav-auto > #sidebar-region-one {
width: 230px !important;
box-shadow:none;
top: 40px;
}
/* Control the scrollbar visibility based on left nav collapsed state */
.collapse-nav-auto > #sidebar-region-one > .screen-layout-region-content > .sectionDivStyle {
overflow: hidden;
}
.collapse-nav-auto > #sidebar-region-one:hover > .screen-layout-region-content > .sectionDivStyle {
overflow-y: auto;
}
.screen-layout.collapse-nav-auto > .screen-layout-region.screen-layout-region-main-middle {
padding-left: 230 px !important;
}
}
Published October 9, 2018 - Updated December 2, 2021
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