Support Article
Logical operators for Goals do not toggle as intended
SA-60342
Summary
Operators displayed between the goal filed and the target value cannot be toggled (between >= and <=) depending on whether higher or lower performance of the goal metric is the desirable result. Operators remain constant at >=.
Error Messages
Not Applicable
Steps to Reproduce
- Create a new campaign from Pega Marketing portal.
- In the goals section, add goal for Decline rate (choose from autocomplete)
- Operator must be set to <= while the decline rate is set to >=
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-45159
Tags:
Published July 23, 2018 - Updated December 2, 2021
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