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Support Article

Marketing Installation Missing Tables

SA-31405

Summary



While installing Marketing 7.2.1 user encountered errors while importing rules due to a missing table PEGARULES.MKT_RULE.

There is also a warning on startup relating to the same table and PEGARULES.MKT_RULE_OFFER. User could not find any errors relating to the creation of those tables in the logs.

Error Messages



com.pega.pegarules.pub.database.NonexistentTableException: Database-NonexistentTable PEGARULES.MKT_RULE PegaRULES

[8/4/16 9:21:04:340 CEST] 0000009c SystemOut O 2016-08-04 09:21:04,340 [ a0190sw3692] [ STANDARD] [ ] [ ] (AbstractVirtualTableCacheQuery) WARN - VTable may not be properly initialized. Unable to load rules from PEGARULES.MKT_RULE_OFFER using SQL null with parameters {}
[8/4/16 9:21:04:723 CEST] 0000009c SystemOut O 2016-08-04 09:21:04,722 [ a0190sw3692] [ STANDARD] [ ] [ ] (AbstractVirtualTableCacheQuery) WARN - VTable may not be properly initialized. Unable to load rules from PEGARULES.MKT_RULE using SQL null with parameters {}


Steps to Reproduce



Install Marketing 7.2.1 on Pega 7.2.1.


Root Cause



A zip file had not been imported during install.

Resolution



Import PegaMarketing_PreRequisites_0721.zipwhich is part of the Pega Marketing media file in the environment.

Published August 23, 2017 - Updated December 2, 2021

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