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Support Article

Mashup window does not close completely



Mashup window does not close completely on Chrome and Firefox browsers. However, a warning displays on closing the Mashup window while using window.close().


Scripts may not close windows that were not opened by script on console.

Error Messages

Not Applicable

Steps to Reproduce

  1. Open Pega Mashup using command prompt
  2. Close the window using window.close();

Root Cause

A software use or operation error. The window is not opened using webapp or script rather it is opened using the command prompt.


Here’s the explanation for the reported behavior: 
If the user opens the window using the command prompt, logs into the environment and then closes the window using window.close, then the window does not close and a warning message displays.


Published April 9, 2020 - Updated December 2, 2021

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