Support Article
Master Detail Template is overridden by Tooltip template
SA-34363
Summary
A row in a repeating grid, if expanded while the tooltip for the record is visible, prevents users from performing future actions and the parent row is unavialable for expansion. The issue is not reproduced if the tooltip is closed before expanding the record.
Error Messages
Not Applicable
Steps to Reproduce
Prerequisite:
- A Grid with a link which has tooltip on hover.
- Master detail with expandable row.
Steps to reproduce:
- Hover over the link to display the tooltip.
- Try to expand the row with tooltip open.
- Try to perform actions on the expanded irregular template.
Root Cause
A defect in Pegasystems’ code or rules
Overlay opened using "Launch Local Action" . Without closing the overlay the corresponding flowaction is trying to open in the old overlay context only. When a row is expanded, it fails to delete the launchlocalaction property from active grid.
Resolution
Apply HFix-32676
Published March 11, 2017 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.