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Support Article

Master Detail Template is overridden by Tooltip template

SA-34363

Summary



A row in a repeating grid, if expanded while the tooltip for the record is visible, prevents users from performing future actions and the parent row is unavialable for expansion. The issue is not reproduced if the tooltip is closed before expanding the record.


Error Messages



Not Applicable


Steps to Reproduce



Prerequisite:
  1. A Grid with a link which has tooltip on hover.
  2. Master detail with expandable row.


Steps to reproduce:

  1. Hover over the link to display the tooltip.
  2. Try to expand the row with tooltip open.
  3. Try to perform actions on the expanded irregular template.


Root Cause



A defect in Pegasystems’ code or rules

Overlay opened using "Launch Local Action" . Without closing the overlay the corresponding flowaction is trying to open in the old overlay context only. When a row is expanded, it fails to delete the launchlocalaction property from active grid.

Resolution



Apply HFix-32676

Suggest Edit

Published March 11, 2017 - Updated October 8, 2020

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