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Support Article

meta tag implementation



Using Tablet to access a Pega screen, zooming in and out (pinch in and pinch out) fails. Added <meta name="viewport" content="width=device-width, user-scalable=yes"> onto pyMetaTag, but this has no effect.

Error Messages

Not Applicable.

Steps to Reproduce

1. Login via tablet.
 2. Operate pinch in and pinch out via tablet.

Root Cause

Design issue. All viewport was overriden by below meta on touch device view.
<meta name="viewport" content="initial-scale=1, maximum-scale=1">


Perform the following local-change: add this js onto each application or context header (can simply add it to UserWorkForm, which is included automatically).

     "<meta name=\"viewport\" content=\"initial-scale=1.0, maximum-scale=10.0, user-scalable=1\" />" 

Published January 31, 2016 - Updated October 8, 2020

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