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Support Article

MQ integration with IMB MQ fails



User has external IBM MQ installed and has created MQ integration in PRPC. During testing connectivity of the MQ Server rule, it fails with the below error.

Error Messages

Required classes are not available. Please check the configuration.
Error Details:

Steps to Reproduce

1) Install IBM MQ.
2) Create an MQ connector.
3) Configure MQ server
4) Test Connectivity of MQ server

Root Cause

Environmental: All the required third-party MQ client JAR files were not installed / available to the PRPC ClassLoader.


Imported the following JAR files to the PegaRULES database schema using Developer portal > Import archive wizard.

  6. connector.jar
  7. dhbcore.jar
  8. fscontext.jar
  9. jms.jar

Published January 31, 2016 - Updated October 8, 2020

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