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Multi-select control does not display on the DashBoard



Multi-select control does not display on the DashBoard.

Error Messages

Not Applicable

Steps to Reproduce

  1. Choose the User or Manager portal.
  2. Add a multi-select control in either the pyCaseUser or pyCaseManager harness.

Root Cause

An issue in the custom application code or rules.


Perform the following local-change:
  1. Add the below code in any new section in the HTML tab,

    select, .iOS select, .iOS input[type='datetime-local'], .iOS input[type='date'], .iOS input[type='time'], .android select, .android input[type='datetime-local'], .android input[type='date'], .android input[type='time'] 



  2. Invoke the section in which the multi-select control is configured.

Published August 19, 2019 - Updated December 2, 2021

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